Privacy Policy
This Privacy Policy describes how the exchange service Almazex.com ("Service", "Company", "we") collects, uses, stores, and protects users' personal data.
By using the Almazex.com website and related services, the user agrees to the terms of this Privacy Policy.
1.1 The Company respects the privacy of users and takes appropriate measures to protect personal data.
1.2 This Policy applies to all information the Service may receive from users when using the website, performing exchange operations, contacting support, or completing KYC/AML procedures.
1.3 Use of the Service constitutes acceptance of this Privacy Policy.
The Service may collect the following categories of data:
- first and last name
- date of birth
- country of residence
- email address
- phone number
- identity document photos
- selfie or video verification
- proof of address
- copy of bank card (with sensitive information hidden)
- source of funds documentation
- cryptocurrency wallet addresses
- transaction history
- bank transfer information
- payment method information
- IP address
- device type
- browser type
- cookies
- server logs
Collected data may be used for:
- providing exchange services
- processing financial transactions
- AML/KYC compliance
- fraud prevention
- ensuring service security
- responding to support requests
- improving website functionality
The Company processes personal data based on:
- user consent
- necessity to provide services
- compliance with legal obligations
- legitimate interests such as fraud prevention and service security
The Company may share user data with:
- AML/KYC providers
- payment processors
- blockchain analytics services
- law enforcement authorities when required by law
The Company does not sell personal data to third parties.
Personal data is stored for as long as necessary to fulfill the purposes described in this Policy and to comply with AML/KYC regulations.
Data may be stored on secure servers and encrypted storage systems.
The Company implements appropriate security measures including:
- data encryption
- restricted employee access
- secure servers
- security monitoring
The website may use cookies for:
- website functionality
- analytics
- improving user experience
Users may disable cookies through browser settings.
Users have the right to:
- request access to their personal data
- request correction of inaccurate data
- restrict processing of personal data
Requests can be sent to the Service support team.
The Company may update this Privacy Policy from time to time.
The latest version will always be available on the Almazex.com website.
For any questions regarding this Privacy Policy or personal data processing, please contact us:
Email: [email protected]