Privacy Policy

1. General Provisions

This Privacy Policy (hereinafter — Policy) describes how almazex.com (hereinafter — Service, Almazex) collects, uses, and protects users’ personal information.

By using the Almazex website and services, you agree to the terms of this Policy.

2. Information We Collect

Almazex may collect the following categories of data:

Personal Information: name, email address, phone number, country of residence, and other identity verification details (KYC);
Financial Information: transaction data, cryptocurrency wallet addresses, payment method details;
Technical Information: IP address, cookies, browser and operating system data, access time;
Communication Data: messages sent through contact forms, email, or support chat.

3. Purpose of Data Processing

We process your data for the following purposes:

to provide cryptocurrency exchange services;
to comply with legal requirements, including AML/KYC regulations;
to ensure user and platform security, prevent fraud, and resolve disputes;
to improve website performance and customer experience;
to inform users about updates, promotions, and service news.

4. Data Sharing

Almazex does not share personal information with third parties except in the following cases:

when required by law or at the request of regulatory authorities;
when performing KYC/AML checks through verified service providers;
when cooperating with payment systems or partners under confidentiality obligations.

5. Data Storage and Protection

All user data is stored on secure servers with restricted access.
We use encryption and other advanced security technologies to protect your information.
Personal data is retained only for as long as necessary to fulfill the purposes described in this Policy or as required by law.

6. Cookies

Almazex uses cookies to analyze website traffic, remember user preferences, and improve usability.

You can disable cookies in your browser settings, but this may limit some site functions.

7. User Rights

Users have the right to:

access their personal information;
request correction, update, or deletion of their data;
withdraw consent to data processing;
contact Almazex support to exercise these rights.

8. Email Communication

When registering, users may choose to receive informational messages from Almazex.

You may unsubscribe at any time by clicking the “Unsubscribe” link in our emails or by contacting support.

9. Policy Updates

Almazex reserves the right to modify this Policy at any time.

The latest version is always available at almazex.com.

10. Contact Information

If you have any questions about this Privacy Policy, please contact us:

Email: support@almazex.com

Website: almazex.com